What We Do
We answer your telephone for you in a friendly, cheerful, efficient manner when you're unavailable or do not wish to answer yourself. We can provide service for most anyone. Our clients range from medical practitioners to small businesses to international corporations with a multitude of locations. No company or profession is too small...or too large. References based on business classifications are readily available.
Why Choose Us?
Shorter Hold Times
When a call is received at Ability, our state-of-the-art system assigns your call to the most available operator helping to eliminate long hold times.
Make the Most of Your Work Day
Ability can take your overflow calls during regular business hours freeing up your staff and creating a more efficient workforce.
The operator types your caller's message into the computer, enabling precise message taking and call handling. In addition, statistical reports showing details about every call made or received are available for your records.
Flexible On Call Procedures
Your staff's on call list can be easily changed and verified through automated updates as well as your texts and e-mails can be instantaneously uploaded to your answering account. All on call changes are reviewed by our 24/7 support staff.
We can provide almost any level of service: full-time, evening, weekend, vacation, temporary, or as needed. We are here for you 24-7.