Employee Call-In Services
Our Employee Call-In Hotline provides companies with friendly, assured assistance in helping to manage unexpected absences and weather-related occurrences.
Our agents will answer your employee’s call and collect specific information per your customized script such as employee name, department, supervisor, the reason for absence, date, shift, etc. Then we notify all necessary personnel through group text and email notifications. Each call can be recorded, time-stamped, and issued a confirmation number to ensure accurate tracking for each employee.
We have bilingual agents on staff and we also utilize the AT&T Language Line Assistance so your employees will be comfortable using their native language.
Our Employee Call-In Services provides a single point of contact for the employee.
In addition to giving your management staff time and flexibility and will allow HR to manage absences and tardy incidents with ease.
The benefit of having an attendance hotline for employees is that it will eliminate the uncertainty on whom your employees need to call if they are sick, tardy or unable to work. Employees appreciate the opportunity to speak with a neutral third-party, which also provides legal indemnification for all parties.
Our pricing is affordably structured based on the number of employees at your company.
The Ultimate Call-In/Call-Out Service for Employees
That is exactly where our employee call-out service makes a profound difference. We provide a seamless, professional, and highly efficient way for your staff to report absences, tardiness, or emergencies. Instead of supervisors waking up to scattered text messages or missed phone calls, our centralized system captures the information and notifies the appropriate management personnel instantly.
Why Choose Our Call-In Service for Employee Management?
24/7 Availability
Accurate and Centralized Reporting
Instant Notifications
Benefits for Small Businesses and Entrepreneurs
By implementing our services, entrepreneurs can focus on growth and strategy rather than day-to-day attendance tracking. Small businesses benefit from an enterprise-level attendance system without the massive overhead costs. It establishes a professional standard for your growing team, enforcing accountability while showing your staff that you have organized, reliable operational procedures in place.
How It Works
1. Establish a Dedicated Line
2. Employees Call In
3. Management is Alerted
4. Records are Logged
Frequently Asked Questions
An answering service modernizes the traditional role of a front desk receptionist. Typically, it oversees incoming calls for a business, encompassing tasks like scheduling or modifying appointments and delivering essential business details such as operational hours or available services. In certain scenarios, this service extends to managing customer service inquiries and facilitating product sales over the phone.
How can we be of service to you?
How soon can we get you started?
Usually within 2 days. However, same day service may be available, if needed.
What are the costs to you?
Our rates are based on the volume of calls taken for your company. We customize our rates to meet your budget and expectations. Basic service fees start as low as $20 for 24 hour coverage.
Who do we answer for?
How can we save your money?
Full-time staffing is not cost-effective for most businesses, large or small. By hiring us to handle the after hour calls, you can provide your clients with 24¬hour service at a fraction of the cost.
When are we available to you?
We can provide almost any level of service…full-time, evening, weekend, vacation, temporary, or as needed. We are here for you 24-7.
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